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Welcome to TST Survey Instruments,
Thank you for visiting TST Survey Instruments, your trusted supplier of survey equipment, accessories, and precision instruments in Bangladesh. By accessing our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding with any transaction.
- By using this website, you confirm that you are at least 18 years old or have parental consent to make a purchase.
- We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice.
- Continued use of our website after updates constitutes your agreement to the revised terms.
- TST Survey Instruments strives to provide accurate product descriptions, specifications, and images.
- Product availability and pricing are subject to change without prior notice.
- In case of any pricing errors, we reserve the right to correct or cancel the order before shipment.
- Orders are processed only after payment confirmation.
- We accept bank transfers, mobile banking, and cash on delivery (COD) in selected areas.
- If a payment is not received within the specified time, the order may be canceled automatically.
- We offer fast and reliable delivery across Bangladesh.
- Standard delivery times vary depending on location and availability.
- Any delays due to unforeseen circumstances (such as weather, strikes, or supplier issues) will be communicated promptly.
- Customers can return products within 7 days of receiving their order if the item is defective or incorrect.
- To be eligible for a return, the product must be unused, in original packaging, and accompanied by proof of purchase.
- Refunds are processed within 7-10 business days after approval.
- Selected products come with a manufacturer’s warranty, details of which will be provided upon purchase.
- Warranty does not cover damages caused by misuse, accidents, or unauthorized repairs.
- Repair and replacement services are available at our authorized service center.
- We prioritize customer privacy and do not share personal data with third parties.
- Information collected during transactions is used only for order processing and service improvements.
- Our website uses secure encryption to protect customer data.
- TST Survey Instruments is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Customers are advised to follow proper usage instructions and safety guidelines provided with the equipment.
- These Terms and Conditions are governed by the laws of Bangladesh.
- Any disputes arising from the use of our website or services shall be resolved under Bangladeshi jurisdiction.