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Welcome to TST Survey Customer Support At TST Survey Instruments, we are committed to providing excellent customer service and ensuring a smooth shopping experience. Whether you have questions about survey equipment, orders, warranties, or returns, our team is here to assist you.
We prioritize customer satisfaction by offering:
- Fast and reliable customer support for all inquiries.
- Expert guidance on choosing the right survey equipment.
- After-sales service for repairs, warranties, and troubleshooting.
- Easy return and refund policies to ensure a hassle-free shopping experience.
- Once your order is placed, you will receive a confirmation email with tracking details.
- If you experience delays, please contact our support team with your order number.
- We provide real-time tracking for your shipments.
- If you received a damaged, defective, or incorrect product, contact us within 7 days for assistance.
- Our team will guide you through the return process and ensure a quick resolution.
- Refunds are processed within 7-10 business days after approval.
For full details, please check our Return & Refund Policy.
- Many of our survey instruments come with a manufacturer’s warranty.
- If you need repairs or replacements, visit our showroom or contact our service center.
- Warranty claims must include proof of purchase and product details.
For specific warranty terms, please visit our Warranty Policy.
- Our technical team is available to assist with product setup and troubleshooting.
- If you need help with calibration, software updates, or usage instructions, contact us for guidance.
- We also provide training and demonstrations for survey professionals.
- We offer special pricing and discounts for bulk purchases.
- Corporate and government clients can request customized quotes.
- Contact us for wholesale and reseller partnerships.
Your feedback is important to us! If you have suggestions, complaints, or concerns, please share them with our team. We continuously strive to improve our services based on customer feedback.
Submit Feedback: Your Feedback
If you need assistance, don’t hesitate to reach out! Our team is always ready to help you with any inquiries related to our products and services.
📍 Showroom & Office: Uttar Badda Satarkul Rd, 1212, Dhaka
📧 Email: mail@tstsurvey.com
📞 Phone:
🌐 Website: TST Survey InstrumentsThank you for choosing TST Survey Instruments – Your Trusted Survey Equipment Supplier in Bangladesh!