Whether you’re selling products through our marketplace or running your own store with vendor access, here’s everything you need to know about receiving payments. 💰🧾
🏦 How Do I Get Paid?
Once you start selling, your earnings from each completed order will be automatically processed and sent to your linked payout method. Common options include:
- Bank Transfer (Direct Deposit)
- Bkash, Nagad
- Stripe Connect
- Other supported payment gateways
Make sure your payout information is accurate and up-to-date in your seller dashboard to avoid delays.
⏱️ Payout Schedule
Payouts are typically issued after the order is:
- Marked as Completed or Delivered
- Outside the return/refund eligibility window (if applicable)
Our standard payout schedule is:
| Method | Frequency | Processing Time |
|---|---|---|
| Bank Transfer | Weekly or Bi-weekly | 1–3 business days |
| PayPal | Instant after release | Within minutes |
| Stripe | Rolling basis (configurable) | 1–2 business days |
Custom schedules may apply for high-volume or verified sellers.
📊 Track Your Earnings
You can track your balance, pending payouts, and transaction history anytime:
- Log in to your Vendor Dashboard.
- Go to Earnings or Payouts.
- View detailed reports, including fees and completed orders.
❓ Why Haven’t I Been Paid Yet?
Some common reasons for payment delays:
- Payout info not added or incorrect
- Order still within refund/return window
- Payment processor holds for new accounts
Need help? Reach out to our Support Team — we’ll help you sort it out quickly!
Getting paid should be the easiest part of selling — and we’re here to make sure it stays that way. 💼✅
Thank you for choosing TST Survey Instruments – Your Trusted Survey Equipment Supplier in Bangladesh!
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