How do I cancel an order?

🕒 Can I Cancel My Order?

Yes — but only if your order hasn’t been processed or shipped yet. We move fast, so it’s best to act quickly!

🚨 How to Cancel Your Order

If Your Order Has Not Shipped:

1. Log in to your account.
2. Go to My Orders.
3. Find the order you want to cancel.
4. Click “Cancel Order” and confirm.

You’ll receive a confirmation email once the cancellation is complete. Any payment will be automatically refunded to your original payment method.

If Your Order Has Already Shipped:

Unfortunately, we can’t cancel it at that point — but don’t worry! You can:

• Refuse delivery when it arrives (if applicable).
• Or wait for it to arrive and then start a return using our Returns Policy.

Once we get the item back, we’ll issue your refund.

💳 What Happens After I Cancel?

• Refunds usually take 3–7 business days to appear, depending on your payment method.
• If you paid with store credit, the amount will go back to your account balance.

🙋 Need Help?

Can’t find the cancel button or not sure if your order’s already shipped? Contact our Customer Support team right away via the Contact Us page or Live Chat. We’ll check the status and help you take the next step.