Feedback Policy

Last Revised: September 22, 2022

Your Feedback Matters

At TST Survey Instruments, we value every opinion and experience shared by our customers. Your feedback not only helps us improve our survey equipment, GNSS receivers, and surveying accessories, but also enhances the overall customer experience. Whether you have suggestions, reviews, or concerns, we’re always ready to listen and respond.

Why Feedback is Important

Continuous Improvement

Your insights guide us in refining our products and services. We use your feedback to:

  • Improve the quality of our surveying instruments
  • Enhance customer service support
  • Identify and resolve product-related issues.

Trust and Transparency

We believe in building trust through transparency. Honest customer feedback helps future buyers make informed decisions about Trimble, Topcon, Kolida, and other surveying solutions available at affordable prices in Bangladesh.

How to Submit Feedback

We make it easy for you to get in touch:

Please include your order number (if applicable), product name, and a brief description of your experience for faster response.

Use of Feedback

All feedback submitted may be used for:

  • Internal training and quality assurance
  • Public reviews (only with your consent)
  • Improving the survey instruments and accessories we sell

We will never share your personal information without permission. Your privacy and data security are always protected.

Response Time

Our team is committed to responding to all feedback within 24 to 48 business hours. For urgent concerns, please call us directly.

Thank You for Supporting TST Survey Instruments

As your trusted Survey Equipment Sales & Accessories Supplier in Bangladesh, we’re dedicated to offering high-quality, affordable solutions. Your feedback drives us forward!

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